Terms of Service

Last Updated: June 15, 2026

Welcome to Medicare Pal (“Medicare Pal,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Medicare Pal website, services, and related content (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. About Medicare Pal

Medicare Pal is an independent online platform that helps consumers connect with licensed Medicare insurance agents and agencies. Medicare Pal does not sell Medicare plans, provide insurance coverage, or offer medical, legal, financial, or tax advice.

Medicare Pal is not affiliated with, endorsed by, or operated by the U.S. government, Medicare, or the Centers for Medicare & Medicaid Services (CMS).

2. Eligibility

You must be at least 18 years of age and legally capable of entering into a binding agreement to use this website.

By using our Services, you represent and warrant that you meet these requirements.

3. Information Submitted Through the Website

When you submit information through Medicare Pal, you agree to provide accurate, complete, and current information.

You understand that information you provide may be shared with licensed Medicare agents, agencies, insurance organizations, or other service providers within our network for the purpose of responding to your inquiry and providing information regarding Medicare-related products and services.

4. Consent to Contact

By submitting your information through our website, you expressly consent to be contacted by Medicare Pal and/or our licensed agent and business partners regarding your inquiry.

You agree that such communications may be made through:

  • Telephone calls
  • Text messages (SMS)
  • Email communications
  • Automated dialing systems
  • Artificial or prerecorded voice messages, where permitted by law

Your consent is not a condition of purchasing any product, service, or insurance plan.

You may revoke your consent at any time by following applicable opt-out instructions or contacting us directly.

5. No Insurance, Medical, or Financial Advice

Information provided on Medicare Pal is for general informational and educational purposes only.

Nothing on this website constitutes:

  • Insurance advice
  • Medical advice
  • Legal advice
  • Financial advice
  • Tax advice

Consumers should consult with licensed professionals and review official Medicare materials before making healthcare or insurance decisions.

6. No Guarantee of Coverage or Enrollment

Use of Medicare Pal does not guarantee:

  • Eligibility for Medicare benefits
  • Eligibility for any insurance product
  • Enrollment in a Medicare plan
  • Availability of a specific plan
  • Contact by a specific agent

Plan availability, benefits, premiums, and eligibility requirements may vary by location and individual circumstances.

7. Third-Party Services

Medicare Pal may connect users with independent third-party agents, agencies, organizations, and service providers.

These parties operate independently and are solely responsible for their products, services, communications, and representations.

Medicare Pal does not guarantee the performance, conduct, or suitability of any third-party provider.

8. Intellectual Property

All content on this website, including text, graphics, logos, software, designs, and other materials, is the property of Medicare Pal or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, or commercially exploit any content without prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes
  • Submit false or misleading information
  • Interfere with website operations
  • Attempt unauthorized access to systems or data
  • Use automated tools to scrape or collect information from the website

We reserve the right to restrict or terminate access for violations of these Terms.

10. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis.

Medicare Pal makes no warranties or representations regarding:

  • Accuracy of information
  • Availability of the website
  • Results obtained from use of the Services
  • Suitability of third-party providers

To the fullest extent permitted by law, all warranties, express or implied, are disclaimed.

11. Limitation of Liability

To the maximum extent permitted by law, Medicare Pal and its officers, directors, employees, affiliates, partners, and licensors shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to your use of the Services.

Our total liability for any claim relating to the Services shall not exceed one hundred dollars ($100) or the amount paid by you to Medicare Pal, whichever is greater.

12. Indemnification

You agree to defend, indemnify, and hold harmless Medicare Pal and its affiliates from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of applicable laws or regulations

13. Privacy

Your use of the Services is also governed by our Privacy Policy.

By using Medicare Pal, you acknowledge that we may collect, use, and share information as described in our Privacy Policy.

14. Modifications to These Terms

We may update these Terms from time to time without prior notice.

Changes become effective upon posting to this page. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which Medicare Pal is organized, without regard to conflict-of-law principles.

16. Contact Information

If you have questions regarding these Terms and Conditions, please contact us at:

Medicare Pal

[email protected]

Important Medicare Disclosure

Medicare Pal is an independent website and is not affiliated with, endorsed by, or operated by Medicare, the Centers for Medicare & Medicaid Services (CMS), or any federal or state government agency.