Effective Date: June 15, 2026
Medicare Pal (“Medicare Pal,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website and services.
This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, complete a form, request information, or otherwise interact with Medicare Pal.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Medicare Pal is an independent consumer referral and lead-generation platform that helps connect individuals seeking Medicare-related information with independently licensed insurance agents and agencies.
Medicare Pal is not an insurance agency, insurance carrier, or healthcare provider. We do not employ insurance agents, sell insurance policies, provide Medicare benefits, or offer insurance, legal, financial, tax, or medical advice.
Medicare Pal is not affiliated with, endorsed by, or operated by Medicare, the Centers for Medicare & Medicaid Services (CMS), or any government agency.
We may collect information that you voluntarily provide, including:
Providing this information is voluntary; however, certain services may not be available without it.
When you visit our website, we may automatically collect information such as:
This information helps us improve our website, services, and user experience.
We may use cookies, pixels, web beacons, analytics tools, and similar technologies to:
Most web browsers allow you to manage cookie preferences through browser settings.
Disabling cookies may affect website functionality.
We may use information we collect to:
When you submit information through Medicare Pal, we may share your information with one or more independently licensed insurance agents, agencies, insurance marketing organizations, or related businesses that serve your geographic area.
These independent businesses may contact you regarding Medicare-related products, services, or coverage options.
The agents and agencies receiving your information are independent third parties and are not employees, representatives, or agents of Medicare Pal.
Medicare Pal does not:
Each agent or agency is solely responsible for its own communications, marketing activities, regulatory compliance, recommendations, products, and services.
Once your information is shared with an independent third party, that party’s privacy practices may apply in addition to this Privacy Policy.
We may share information with vendors that help us operate our business, including providers of:
These service providers may access information only as necessary to perform services on our behalf.
We may disclose information if required by law or when we believe disclosure is necessary to:
In the event of a merger, acquisition, restructuring, financing, or sale of assets, information may be transferred as part of the transaction.
By submitting your information through Medicare Pal, you expressly consent to be contacted by Medicare Pal and/or independent licensed insurance agents, agencies, or business partners who may receive your information.
Communications may include:
Your consent is not required as a condition of purchasing any product, service, or insurance plan.
You may opt out of marketing communications by following the instructions included in those communications.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or loss.
However, no website, database, or internet transmission can be guaranteed to be completely secure.
Users provide information at their own risk.
We retain information for as long as necessary to:
Retention periods may vary depending on legal, regulatory, and business requirements.
Depending on your state of residence, you may have rights regarding your personal information, including the right to:
To exercise any available rights, please contact us using the information below.
We may request information necessary to verify your identity before processing requests.
Our website may contain links to third-party websites, products, or services.
Medicare Pal is not responsible for the privacy practices, content, or security of third-party websites.
Users should review the privacy policies of any website they visit.
Our website is intended for adults seeking Medicare-related information and services.
We do not knowingly collect personal information from children under the age of 13.
If we learn that personal information has been collected from a child under 13, we will take reasonable steps to delete such information.
Some web browsers offer “Do Not Track” settings.
Because there is currently no universally accepted standard for responding to such signals, our website may not respond to Do Not Track requests.
We may update this Privacy Policy periodically.
Any changes will be posted on this page along with an updated Effective Date.
Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Medicare Pal
Medicare Pal is an independent agent directory.
We are not affiliated with, endorsed by, or operated by Medicare, the Centers for Medicare & Medicaid Services (CMS), or any federal or state government agency.
Insurance agents and agencies who may contact consumers through our platform are independent businesses and are solely responsible for their communications, marketing activities, recommendations, products, services, and compliance with applicable laws and regulations.
One additional recommendation: place a short disclosure directly under every lead form stating that by submitting the form, the user agrees to be contacted by independent licensed insurance agents and that Medicare Pal is not an insurance agency. This is often more important from a compliance standpoint than the Privacy Policy itself because it’s the language users see at the moment they submit their information.