Effective Date: June 15, 2026
Medicare Pal respects consumers’ privacy and is committed to honoring requests regarding telephone and text message communications.
This Do Not Call Policy explains how consumers may request to stop receiving communications from Medicare Pal and provides information regarding communications from independent insurance professionals who may receive consumer inquiries through our platform.
Medicare Pal maintains procedures designed to comply with applicable federal and state Do Not Call requirements.
Consumers who do not wish to receive communications from Medicare Pal may request to be placed on our internal Do Not Call list at any time.
You may request that Medicare Pal stop contacting you by:
Please include the phone number you would like removed from future communications.
We will make reasonable efforts to process requests as promptly as possible.
Medicare Pal is an independent referral and lead-generation platform.
The insurance agents and agencies who may receive inquiries through our website are independent businesses and are not employees, representatives, or agents of Medicare Pal.
Because these agents operate independently, Medicare Pal does not control their communications, marketing activities, or internal Do Not Call procedures.
If you have been contacted by an independent insurance agent, you may need to request placement on that agent’s internal Do Not Call list directly.
Consumers may also register their telephone numbers on the National Do Not Call Registry maintained by the Federal Trade Commission.
Registration information is available through the official National Do Not Call Registry website.
Please note that submitting a request for information through Medicare Pal may constitute an inquiry or consent to be contacted regarding that request, as permitted by applicable law.
When you voluntarily submit your information through Medicare Pal and request information regarding Medicare-related products or services, independent agents or agencies may contact you in response to your inquiry.
Such communications may be permitted under applicable laws governing consumer inquiries and consent.
If you receive a text message from Medicare Pal, you may opt out by following the instructions contained within the message, including replying STOP where applicable.
Independent insurance agents may maintain separate opt-out procedures for their communications.
Medicare Pal reserves the right to update this Do Not Call Policy at any time. Any changes will be posted on this page with an updated effective date.
If you have questions regarding this Do Not Call Policy, please contact:
Medicare Pal